7058225944
Opening Hours
Come Visit
Mon - Fri: 8am - 4pm (winter hours)
Sat: Closed
Sun: Closed
Terms and Conditions
We reserve the right to take a debit or credit card details to secure the booking using Wix payments.
We require 24-hour notice to cancel any booking/detailing service. The deposits are non-refundable, unless your appointment is rescheduled 24 hours prior to your initial appointment. Should you reschedule within the 24-hour time period, we will apply your deposit to the new rescheduled appointment. (Limited to 1 time)
Customers should remove all personal belongings, money and other significant items from their vehicle prior to any type of detailing.
Rim2Trim Auto Detailing will not accept any liability for any loss or damage to any personal property including the vehicle being serviced, any belongings contained inside the vehicle or the location of service.
All vehicles are cleaned at the customer's own risk and must be able to withstand normal cleaning processes.
We cannot guarantee any firm times when accepting your booking.
Our detailing times are an estimate only. Each vehicle is different and may require more or less time to fulfill the detailing type.
We reserve the right to alter or move a booking in line with staffing levels and/or weather conditions and /or machinery or equipment failure.
Rim2Trim Auto Detailing reserves the right to refuse or deny customer demands above and beyond the booked detailing.
Rim2Trim Auto Detailing will not tolerate any verbal or physical abuse towards any of its staff under any circumstances and will take the relevant actions should any such behaviors be encountered.
Our prices are based on detailing type, location, type of car and condition of the vehicle and will be advertised as a FROM price.
Rim2Trim Auto Detailing reserves the right to charge each vehicle according to its condition and the type of vehicle.
Rim2Trim Auto Detailing reserves the right to amend any price during the detailing should it differ from the original estimate.
Gift certificates can only be used once per vehicle per service.
Gift certificates can not be combined or redeemed with any other additional discounts, coupons, or promotions.
The final price for services rendered may exceed the value of this gift certificate. Additional charges may apply to the redeemer if they choose a package that exceeds the cash value of their gift certificate.
Additional surcharges for excessive pet hair, biological waste, other hazardous materials, larger vehicles, excessive damage, or other issues may apply.
Rim 2 Trim Auto Detailing Website
Welcome to the website of Rim 2 Trim Auto Detailing. By accessing our site, you agree to these Terms and Conditions of Use and are bound by all applicable laws and regulations.
The site and its original content, features, and services are owned by Rim 2 Trim Auto Detailing and are protected by international copyright, trademark, intellectual property, and other proprietary rights laws.
If, for any reason, we believe that our Terms and Conditions have not been upheld, we reserve the right to suspend or terminate access to our website without prior notice or liability.
Refund Policy
If there is a probable and clear case that the service technician did not fulfill the package as ordered or there is clear evidence of poor craftsmanship, we will redo the uncompleted or unsatisfactory portion of the service.
Cleaning or repairing the vehicle personally or professionally after the initial service without authorization from Rim2Trim Auto Detailing voids our Service Guarantee. Redo's will not be made after any unauthorized cleaning or repairs.
Refusing a redo appointment for the unsatisfactory portion of your service limits any refunds to 20% of the value of your service.
Failure to disclose at the time of booking any conditional issues that involve heavy stains, foul odors, human or animal biological waste, mold, mildew, chemical spills, chemical over spray or any other hazardous materials voids our service guarantee. No refunds, redo's, or any additional work will be performed outside the original package or estimate.
Some issues may require services beyond those you ordered. Refusing the services recommended by the on-site technician may invalidate the service guarantee.
Payment is due at the completion of your service.
Any claims must be filed within 48 hours of the completion of the service by emailing (rim2trimsudbury@gmail.com). Pictures of the unsatisfactory portion of the service must be emailed to rim2trimsudbury@gmail.com within 24 hours of the claim being made.